job opening: STUDIO & COMMUNITY MANAGER (FULL-TIME)
The Role
We are looking for an energetic, hands-on Studio & Community Manager to lead the daily operation of our Rotterdam studio.
You will be responsible for creating an outstanding experience for our members, supporting and leading our studio team, and ensuring everything behind the scenes runs smoothly.
This role combines operations, hospitality, people management, events and commercial growth. No two days are the same. One moment you might be solving a scheduling challenge, the next you’re welcoming members, coordinating an event or developing a new partnership with a local business.
You are highly organised, naturally service-oriented and enjoy taking ownership. Most importantly, you love creating environments where people feel welcome, supported and inspired.
About YG Studios
Fun, dynamic classes. Seven days a week.
At YG Studios, we believe movement should be part of your daily routine. Moving your body helps you focus, build strength, improve performance and find balance in a busy life.
Located in the heart of Rotterdam, our studio offers a daily dose of yoga, strength and high-intensity classes in an energetic and welcoming environment. We’re passionate about creating experiences that challenge, inspire and connect people through movement.
With a team of dedicated teachers, hosts and studio staff, we work every day to make YG Studios the place our community loves to return to.
It’s all about the movement.
Key Responsibilities
Studio Operations
- Oversee the day-to-day operation of the studio
- Ensure the studio is welcoming, clean, safe and fully operational at all times
- Manage studio systems, processes and procedures
- Coordinate maintenance, cleaning and external suppliers
- Monitor daily studio performance and identify opportunities for improvement
- Ensure a consistent, high-quality member experience across all touchpoints
Team Leadership
- Act as the first point of contact for teachers, hosts and studio staff
- Manage team scheduling and shift planning
- Recruit, onboard and support new team members
- Coach and motivate the front-of-house team to deliver exceptional service
- Foster a positive, collaborative and accountable team culture
- Manage freelance agreements and host contracts
Member Experience & Community
- Deliver an exceptional hospitality experience for every member and visitor
- Handle member questions, requests and feedback with professionalism and care
- Build meaningful relationships with members and contribute to a strong sense of community
- Work closely with teachers to ensure smooth and engaging class experiences
- Identify opportunities to improve member satisfaction and retention
Events & Partnerships
- Own and coordinate the studio events calendar
- Organise workshops, community events and special experiences
- Develop relationships with local businesses, brands and community partners
- Support corporate bookings, private events and studio collaborations
- Oversee event execution from planning through delivery
Sales & Growth
- Respond to enquiries and convert prospective members into active customers
- Support membership growth and retention initiatives
- Track key performance indicators including attendance, membership growth and retention
- Identify opportunities to increase studio revenue through events, partnerships and retail sales
- Collaborate with the leadership team on growth initiatives and commercial opportunities
What Success Looks Like
Within your first six months:
- Members consistently receive an exceptional experience
- Studio operations run smoothly and efficiently
- The team feels supported, motivated and well organised
- Community events are well attended and positively received
- Membership retention remains strong
- New partnerships and commercial opportunities are actively being developed
- YG Studios continues to strengthen its reputation as one of Rotterdam’s most loved wellness communities
Who You Are
- You have experience in hospitality, fitness, wellness, events, retail or community-driven businesses
- You enjoy taking ownership and making things happen
- You are highly organised and able to manage multiple priorities at the same time
- You are warm, approachable and naturally service-oriented
- You are comfortable leading and motivating a team
- You have strong communication skills in English; Dutch is a plus
- You are commercially minded and understand the balance between community and business performance
- You are comfortable working flexible hours, including evenings and weekends
What We Offer
- A key role in one of Rotterdam’s leading boutique wellness communities
- A dynamic and entrepreneurial work environment
- A passionate and supportive team
- Competitive salary and benefits
- Complimentary access to classes at YG Studios
- Opportunities for professional growth and development
- The chance to make a real impact on the future of the business
Interested?
Send your CV and a short note telling us why you’d be a great fit for YG Studios. We’d also love to hear your answer to one question:
“What does an exceptional community experience look like to you?”
Apply via: workwithus@ygstudios.nl